In the era of digital transformation, HR firms are not left behind. The tools at their disposal allow them to simplify their relationships with their talents and maximize their efficiency. This is the purpose of CRM tools specially adapted to the world of Human Resources. However, there are many solutions available to you and it is important to define your requirements before you make your selection in order to find the solution that is best suited to the specifics of your business. For example, as an outplacement specialist, your CRM should allow you to provide the best support for your professional repositioning services.
What can you expect from a CRM?
The concept of CRM is not limited to the world of HR, it is even originally designed to allow the sales or marketing forces of a company to centralize their customer information in order to optimize its turnover. Transposed to the world of HR and recruitment, a CRM must allow you to create and publish your recruitment offers, to create a database of profiles in which you follow your direct exchanges with the talents, to pool the CVs as well as the evaluations that you grant them.
Which HR CRM to choose?
The CRM market is teeming with offers for HR departments and recruitment agencies. Some of the functionalities offered by these tools are part of the outplacement process. For example, there are native assessment modules for skills and the possibility of tracking the various stages of an outplacement. The purpose of these tools? To automate low value-added tasks and to optimize the individualized follow-up of the employees entrusted to you. We propose to compare some 3 CRM solutions intended for HR firms.
HumanSourcing
The SaaS suite, i.e. hosted in the cloud, HumanSourcing integrates numerous HR functionalities ranging from career sites to personnel request processing. HR firms are not left out with a version dedicated to them. It includes a CRM component that allows you to manage your contacts and assignments, all in collaborative mode. Outplacement missions can be managed from the modules Strategic Workforce Planning of this tool. These modules include a skills management component that allows you to identify skills employees, compare them with target missions and easily visualize their training needs. The training process is integrated into the tool, from the collection of needs to the definition of the training plan and its follow-up. Lastly, HumanSourcing allows you to create follow-up frames and processes that can be used as a reference system to sequence the outplacement missions entrusted to your firm.
Eurecia
Eurecia is an HR suite from pre to post recruitment to the Strategic Workforce Planning complete HR suite. Its modules have 1100 customers for 100,000 end users worldwide. The modules of Eurecia can be used independently of each other, it is thus possible to combine them to conceive a tool perfectly integrated to your activities and to your needs. In the different modules proposed by this SaaS you can choose the recruitment module allowing you to build a CV library and to follow the applications of your talents. The skill module is particularly well suited to the outplacement process, allowing you to map skills talents, identify training needs and compare skills and target positions. This module initially intended for the Strategic Workforce Planning also gives you the possibility to define and follow up action plans. Finally, a French publisher guarantees legal compliance in HR management, including issues of professional reclassification.
Ad-Men
Specifically designed for recruitment professionals, AD-Men is adopted by 430 firms across 15 countries. Its HR CRM was designed to track the talent entrusted to you throughout the recruitment cycle. The entire mission is traced and the key steps can be automated. An interesting module to consider for your outplacement assignments, AD-Men View is an online dashboard that allows you to give your clients real-time visibility on the progress of your work.
