A company's financial department manages its cash flow, its general services department manages its car fleet or office supplies, its quality department manages standards, etc. The Human Resources department, on the other hand, is responsible for personnel management, a major challenge for all companies.
Beyond managing it, developing this invaluable asset composed of men and women who all work together for the success of the company is the sign of a wise and efficient personnel management. What are the components of successful people management?
Team management, a strategic activity.
Multi-year strategic plans set targets and sales figures, forecast EBITAs, and bet on cash flow... Corporate strategy tends to be about numbers. But there are some that integrate an essential lever of global performance: human capital. The HCM (Human Capital Management) is in charge of managing an intangible asset that does not appear on the balance sheet, even though it is considered to be a determining factor for the success of the organization!
This value is evaluated through indicators of cost, commitment and productivity.
Moreover, the recruitment, knowledge transfer, training and retention processes are part of a truly proactive approach that encompasses HR and sales policies in the same corporate strategy.
Putting human capital at the heart of the company's strategy means enabling its organization to face the hazards of its environment. It also means working to make its employees committed, competent, autonomous, adaptable, responsive, flexible... So many qualities and skills that represent the key success factors of an organization.
How to optimize team management?
Decreeing that the human being is at the heart of the organization is commendable, but in concrete terms, how is the approach articulated?
Overall, the idea is to get each employee in the right place at the right time.
To do this, it is essential to start with an assessment of skills. The needs in terms of profiles and the technical and behavioral skills (called soft skills) of the employees are then identified... But not only that! The expectations and aspirations of each individual are also taken into account.
Effective personnel management is then about bringing all of this together, providing the right training where necessary.
What are the features of an optimized personnel management?
- Recruitment policy (including diversity management)
- Talent management,
- Internal mobility mechanisms,
- The management of jobs and skills,
- The annual evaluation interviews are now accompanied by professional interviews,
- Employee retention devices.
In support of these systems, and to implement them, HR departments have an increasing number of software programs and "HCM solutions" at their disposal. What are the areas of application of HRIS?
- Recruiting,
- Employee retention" (strategy to keep the best people),
- Management of working time, vacations and absences,
- Remuneration,
- The development of skills,
- Annual evaluations and professional interviews,
- Training courses
Some software also has modules that offer predictive analysis, allowing for example to identify "at risk profiles" that could be prone to demotivation, resignation, etc.
These software programs and their "intelligent" modules can bring a lot to the table, but they do not exempt HRDs from carrying out all these missions in project mode, adding rigor and reflection.
The benefits of good team management
Careful and efficient personnel management is virtuous in many ways.
Overall, it results in a better employee engagement rate and generates :
- A more efficient organization, as long as the challenge of "the right employee in the right job" has been met. The company thus ensures that it gets the best out of its resources while satisfying them.
- Well-identified and anticipated needs, thanks to upstream management of recruitment and career paths.
- A better rate of motivation and loyalty among employees who know that the company is looking after their well-being at work, takes their aspirations into account and allows them to better plan for the future.
